Frequently Asked Questions

You can book an appointment by visiting our 'Book Appointment' page, selecting your preferred doctor, choosing a date and time slot, and confirming your booking. You'll receive a confirmation email once your appointment is successfully booked.

Yes, you can cancel your appointment from your dashboard. To reschedule, please cancel your current appointment and book a new one with your preferred date and time. We recommend doing this at least 24 hours in advance.

We understand that delays happen. However, if you're more than 15 minutes late, your appointment may need to be rescheduled to accommodate other patients. Please contact us as soon as possible if you're running late.

We accept various payment methods including cash, credit/debit cards, UPI, and digital wallets. Payment is typically required at the time of consultation unless you have insurance coverage.

Yes, we work with most major health insurance providers. Please bring your insurance card and ID to your appointment. Our billing team will help you understand your coverage and process claims.

If you cancel at least 24 hours before your scheduled appointment, you may be eligible for a full refund. Cancellations made less than 24 hours in advance may incur a cancellation fee. Please check our cancellation policy for details.

You can browse our doctors by department or specialization. Each doctor's profile includes their qualifications, experience, and areas of expertise. If you're unsure, our patient support team can help recommend the right specialist for your needs.

Yes, all our doctors are board-certified and have extensive experience in their respective fields. They maintain active medical licenses and participate in continuing education to stay current with the latest medical advances.

Absolutely! When booking your appointment, you can select your preferred doctor from the dropdown menu. If your chosen doctor is not available on your preferred date, you can choose another date or select a different doctor in the same specialty.

We offer comprehensive healthcare services across multiple specialties including cardiology, neurology, orthopedics, dermatology, pediatrics, and more. Visit our Departments page to see our full range of services and specialties.

Yes, we have 24/7 emergency services available. For emergencies, please call our emergency hotline or visit our emergency department directly. For urgent but non-emergency matters, you can book a same-day appointment.

Yes, we offer virtual consultations for many conditions. When booking your appointment, you can select 'Video Consultation' as your appointment type. You'll receive a link to join the video call at your scheduled time.

Click on 'Sign Up / Login' in the navigation menu, then select 'Register'. Fill in your details including name, email, and password. You'll receive a verification email to activate your account.

On the login page, click 'Forgot Password'. Enter your registered email address, and we'll send you instructions to reset your password. Follow the link in the email to create a new password.

Log into your account and go to your dashboard. From there, you can access your profile settings to update your personal information, contact details, and preferences. Make sure to save your changes before exiting.