Medi.care

Help Center

Find guides, tutorials, and answers to help you make the most of our healthcare services.

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Getting Started

Creating Your Account

Learn how to register and set up your patient account with all necessary information.

Quick Steps:

  • Click 'Sign Up / Login' in the navigation menu
  • Fill in your personal details (name, email, password)
  • Verify your email address
  • +1 more steps
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Getting Started

Booking Your First Appointment

Step-by-step guide to scheduling your first consultation with our doctors.

Quick Steps:

  • Log into your account
  • Navigate to 'Book Appointment' page
  • Select your preferred doctor and specialty
  • +3 more steps
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Appointments

Managing Your Appointments

View, reschedule, or cancel your appointments from your dashboard.

Quick Steps:

  • Go to your User Dashboard
  • View all upcoming and past appointments
  • Click 'Cancel' to cancel an appointment
  • +1 more steps
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Appointments

Preparing for Your Visit

Important information about what to bring and how to prepare for your appointment.

Quick Steps:

  • Bring a valid photo ID and insurance card
  • Arrive 10-15 minutes early
  • Bring list of current medications
  • +2 more steps
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Payments & Insurance

Understanding Payment Options

Learn about accepted payment methods and how to pay for services.

Quick Steps:

  • We accept cash, credit/debit cards, and UPI
  • Payment is due at time of service
  • Request itemized bills at checkout
  • +1 more steps
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Payments & Insurance

Using Health Insurance

How to use your health insurance for consultations and treatments.

Quick Steps:

  • Bring your insurance card and ID
  • Inform the receptionist about insurance
  • Our team will verify your coverage
  • +2 more steps
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Medical Records

Accessing Your Medical Records

Learn how to view and download your medical records and test results.

Quick Steps:

  • Log into your account dashboard
  • Navigate to 'Medical Records' section
  • View or download reports
  • +2 more steps
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Medical Records

Sharing Records with Doctors

How to securely share your medical history with healthcare providers.

Quick Steps:

  • Upload documents in your profile
  • Select records to share
  • Doctors can access during consultation
  • +1 more steps
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Technical Support

Troubleshooting Login Issues

Solutions for common login and password problems.

Quick Steps:

  • Check your email and password
  • Use 'Forgot Password' if needed
  • Clear browser cache and cookies
  • +2 more steps
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Technical Support

Using Video Consultations

Guide to accessing and using our telemedicine services.

Quick Steps:

  • Book appointment with 'Video Call' option
  • Test your camera and microphone
  • Join from your dashboard at appointment time
  • +2 more steps

Need More Help?

Can not find what you are looking for? Our support team is available 24/7 to assist you.

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Call Us

24/7 Support

+1 (555) 000-1234

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Email Us

Response within 24h

support@medicare.com

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Live Chat

Chat with our team

Ready to Get Started?

Book your appointment today and experience quality healthcare with our expert doctors.

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