Privacy Policy

Last Updated: January 22, 2026

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Your Privacy Matters

At Medi.care, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare services and website.

📋 Information We Collect

Personal Information:

Name, email address, phone number, and date of birth
Residential address and emergency contact details
Government-issued ID and insurance information
Payment and billing information

Medical Information:

Medical history, symptoms, and diagnoses
Prescriptions, treatment plans, and test results
Doctors notes and consultation records
Health insurance and claims information

Technical Information:

IP address, browser type, and device information
Cookies and usage data
Access times and referring website addresses

⚙️ How We Use Your Information

Provide medical consultations, treatments, and healthcare services
Schedule and manage appointments with healthcare providers
Process payments and insurance claims
Maintain medical records and health history
Send appointment reminders and health notifications
Improve our services and website functionality
Comply with legal and regulatory requirements
Conduct research and quality improvement initiatives (with your consent)

🤝 Information Sharing and Disclosure

We do not sell your personal or medical information. We may share your information only in the following circumstances:

Healthcare Providers: With doctors, nurses, and medical staff involved in your care
Insurance Companies: For processing claims and verifying coverage
Legal Compliance: When required by law, court order, or regulatory authorities
Emergency Situations: To protect your vital interests or public health
Service Providers: With trusted third parties who assist in our operations (under strict confidentiality agreements)
With Your Consent: When you explicitly authorize us to share information

🛡️ Data Security

We implement robust security measures to protect your information:

256-bit SSL encryption for all data transmission
Secure, encrypted databases with access controls
Regular security audits and vulnerability assessments
Employee training on data privacy and security
Multi-factor authentication for account access
Regular data backups and disaster recovery plans

✅ Your Privacy Rights

You have the right to:

Access and obtain copies of your personal and medical information
Request corrections to inaccurate or incomplete information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
Restrict or object to certain data processing activities
Receive your information in a portable format
File a complaint with relevant privacy authorities

To exercise these rights, please contact us at privacy@medicare.com

🍪 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Note that disabling cookies may limit some website functionality.

👶 Childrens Privacy

Our services are not directed to individuals under 13 years of age. For minors aged 13-17, we require parental or guardian consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

🔄 Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services after changes indicates your acceptance of the updated policy.

📧 Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@medicare.com

Phone: +1 (555) 000-1234

Address: 123 Healthcare Way, Medical District

📜 Terms of Service

Read our terms and conditions

❓ Help Center

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